Railway Freight shipping company

Norfolk Southern Corporation is a railway freight shipping company. The company is currently utilizing data collected from over eight million deliveries to provide data to its customers.

Using the big data collected allows the company to work with Teradata to establish dashboards for everyday use. Additionally, it enables Norfolk Southern to decide how to improve their routes, trains, and services to their customers to stay ahead of their competition.

Norfolk Southern’s utilization of data analytics allows for more customer transparency and real-time problem-solving.

Utilizing the dashboard through Teradata, they can identify areas for improvement. This includes looking at the routes taken, time, cost, congestion, and fuel needed to get the freight from point A to point B. It allows Norfolk Southern to identify opportunities to improve customer service.

Considering the inventory of train engines, cars, and crew, the company can also see where it needs to invest in maintenance, training, or replacement.

Having real-time data provided via dashboards allows Norfolk Southern to make real-time decisions with their customers based on their needs. As the company has a fixed railway resource, the variable resources at its disposal include engines, cars, and crews.

Leveraging data has provided more significant value to all parties involved, including proper planning, time savings, budgetary savings, and other resource savings.

Transportation Optimization: Rail Network Management. Transportation Optimization | Rail Network Management. (n.d.). Retrieved July 2, 2022, from  https://www.teradata.com/Customers/Norfolk-Southern-Corporation