a child, or an adult displaying a behavior or mental issue

Adults are often heard telling children that “You are fine.  Don’t cry!” when they are hurt or upset.  However we know that even as adults it takes time to process these feelings and would quite likely respond negatively if someone told us the same statements as adults.  Why do we react this way without looking at the bigger picture?  In order to solve the behavior or mental issue, we must examine the cause.

Describe a time, whether in your personal life, work life, etc. experienced yourself, a child, or an adult displaying a behavior or mental issue where you failed to take the “bigger picture” into consideration.  How did you handle it at the time?  Looking back, how do you with you would have handled it?