Entries by Daphne Hanson

What is planned obsolescence?

What is planned obsolescence? Think about technology or fashion please include references to industries. How (or is) planned obsolescence employed in these industries? If it is, do you believe this practice to be ethical?

Marketing efforts that customize products

The chapter describes many companies’ individual marketing efforts that customize products for individual customers, such as M&Ms, PUMA, and Harley-Davidson. Find and describe another example and discuss whether the cost of customizing is worth the value provided to consumers.

The buyer decision process

The buyer decision process consists of five stages: Need recognition, information search, evaluation of alternatives, purchase decision, and post-purchase behavior. For some products, this process is rather short and for others, it is quite lengthy.  Describe a decision process that is simple and one that is complex, indicating the steps