Entries by Daphne Hanson

The buyer decision process consists of five stages

The buyer decision process consists of five stages: Need recognition, information search, evaluation of alternatives, purchase decision and post-purchase behavior. For some products this process is rather short and for others it is quite lengthy.  Describe a decision process that is simple and one that is complex, indicating the steps

What is planned obsolescence?

What is planned obsolescence? Think about technology or fashion please include references industries. How (or is) planned obsolescence employed in these industries? If it is, do you believe this practice to be ethical?