Balanced Scorecards at BIOCO
Balanced Scorecards at BIOCO
1. What benefits has BIOCO realized from its use of balanced scorecards?
2. Do you think the BIOCOWay was useful in helping the IT department align its goals with that of the company? Why or why not?
3. Do you think that the BIOCOapproach could be implemented successfully in large companies? Why or why not? If so, what, if any, adjustments need to be made?
4. BIOCOrecently was sold and now has a new CEO. Do you think the BIOCO Way will be as successful under the new CEO? Why or why not? Sources: Q. Huand C. D. Huang , “ Using the Balanced Scorecard to Achieve Sustained IT‐Business Alignment: A Case Study ,”