How a company can benefit from CRM’s tools and features

how a company can benefit from CRM’s tools and features.
Instructions.
CRM for the company in the stage 1 assignment.
The slide show must include,
2. Agenda (headlines of what you will be presenting)
3. Company services and products and delivery
4. The challenges the company faces to deliver products and services
5.
Elements of Workflow Automation
6. Chosen CRM and benefits
7. How the features will be used in the workflow (Chart)
8.
What departments will benefit most and why?
9. How will it improve customer service?