A brief assessment of the session. I.e. client presentation, willingness to work on the issue.  Only answer about assessments you are qualified to make. 

Tiffany and Jason have been married for 16 years. They have 2 children, Brendan, 7 and Michelle, 14 y/o. For the last few years, they both admit, to have been slowly drifting apart. Jason began spending more and more time at work. The situation worsened about a year ago when Tiffany found inappropriate text messages from his secretary on his phone.

When she confronted him about it he accused her of not trusting him and he stormed out of the house. Whenever Tiffany brought up the issue, it would end in a similar fashion. Jason neither confirmed nor denied anything and Tiffany assumed this meant he was indeed having an affair with his secretary.

She became bitter and withdrawn. Although Jason maintained that he still loved her, Jason became more distant too, partly due to his feelings of guilt and partly in reaction to Tiffany’s withdrawal.

Now the only time they interact with each other is in response to the children-and rather than being positive interaction, it is simply to apportion blame to each other for any of the children’s perceived short comings. An example of this occurred a month ago when Jason, Tiffany and Michelle were called into the school because of Michelle’s recent truancy.

As the Principal informed them of Michelle’s excessive absences, instead of discussing the issue with Michelle, Tiffany and Jason blamed each other for her behaviour. Eventually the Principal asked Michelle to leave the room and spoke to Jason and Tiffany in private, advising them that they seek counselling.

For their part Tiffany and Jason recognize they have been ignoring the children and their escalating marital problems are having detrimental effect on the well-being of their 2 children. They both believe their relationship has deteriorated beyond repair and are seriously considering getting a divorce. Tiffany has decided to come in for counselling, as Brendan is breaking into temper tantrums at the slightest of issues and the suspicion that Michelle may be taking drugs, although she denies this.

She wanted Jason to attend counselling as well, but he thinks that they don’t need counselling and Tiffany is being a bit paranoid again.  To add to the issues, Jason’s father died a week after the discussion with the principal. Jason is dealing with his grief by withdrawing from the family even more.

Brendan and Michelle are upset about the loss of their grandfather and spent more time close Tiffany as Jason is unresponsive to them. Tiffany is not sure she can cope with this added burden and the marriage break down.

Counselling: just imagine you are counselor and write according

1. What did you want to achieve in this session and what skills or knowledge did you use to achieve these?
2. What didn’t work so well in this session, and what will you do differently next time?
3. How did you manage your own values so they do not impede effective work?
4. What documents have been produced or could be produced as a result of this session and how will they be kept and accessed?

a. Purpose of Contact

What was the purpose of the session? I.e. ongoing monitoring of order, intake, assessment etc… 

b. Discussion

A brief summary of what occurred in the session, including a record of the clients own identified priorities and goals. Please answer the whole not in the third person, i.e.  the worker and keep to facts and what was observed. If you are going to say someone was angry, you have to say what you observed to make you think that. 

c. Assessment

A brief assessment of the session. I.e. clients presentation, willingness to work on issue.  Only answer about assessments you are qualified to make. 

d. Actions Require/Taken

What actions and follow up is required and by whom. 

Part of what makes McClelland’s acquired needs theory so powerful is that the work environments and job responsibilities can — and in fact, should — be tailored to meet workers’ specific needs. Consider the three types of needs:  Need for achievement,  Need for power, and  Need for affiliation. Then answer the next questions:

1. Of achievement, power, or affiliation, which is the strongest need you have?

2. What type of position would be most likely to satisfy the need that you have identified as your strongest need?
3. Why would the position that you identified in #2 satisfy the need that you identified in #1?

A nurse is working with a generationally diverse team. The nurse is generation X and genuinely wants mentorship from a nurse from the Baby Boomer generation. What statement would

facilitate the conversation?

I notice that you like to have flexible scheduling. Would you show me how to do this?

It’s been really hard to keep up with the changes going on the unit. You seem to take it in

stride. What is your secret?

. I notice that you talk with a couple of nurses on the unit during your breaks. Would you

mind scheduling time with me to talk with you during breaks?

I notice that you are really organized and end your shifts on time. Would you give

me some tips?

TOPIC 1: Customer Expectations

PROMPT: Compare two companies within the automobile industry: one that is known for exceeding expectations (delight) and another that reflects simply positive satisfaction. What influenced the customer perceptions of performance (expectations, quality, responsiveness, price)?

TOPIC 2: Consumer Decision Making Process

PROMPT:Describe the decision-making process for a Tesla Cybertruck vehicle through input (marketing efforts), processing (recognition and evaluation), and output (purchase). Include specific components of each stage such as sociocultural environmental factors, motivations and postpurchase evaluation.

TOPIC 3: Loyalty Schemes

PROMPT: Loyalty schemes have a long history beginning with the early airline frequent flyer programs. Today, this concept has been applied to many industries including restaurants, apparel, fitness, entertainment, etc. Choose a loyalty program that you find beneficial, or once found beneficial. Based on your knowledge of customer retention and customer lifetime value, discuss how this loyalty scheme influences or influenced your consumer behavior. Then, describe two ways that the loyalty program benefits or benefited you as the customer and three or more ways that loyalty program benefits or benefited the company.  If you no longer find this program beneficial, why?

what pricing tactics does each company utilize? evaluate the effectiveness of each of these tactics for the particular pizza chain?