Centralized service delivery model
How does a centralized service delivery model differ from a decentralized service delivery model? Examine three differences in your response, using specific examples. Identify how these differences would affect agency clients. In other words, how do these models empower or disempower clients? Use this unit’s readings to inform your discussion.
Readings:
Chambers, D. E., & Bonk, J. F. (2014). Social Policy and Social Programs (6th ed.). Pearson Education (US). https://capella.vitalsource.com/books/9780133557435
- Read Chapter 6, “Analysis of Service Delivery Systems and Social Policy Program Design,” pages 107-137.
Response Guidelines
Respond to another learner, providing at least two different ways of how each service delivery model, centralized versus decentralized, would empower or disempower the clients in the examples the other learner provided. Advocate for the system that would most benefit your chosen population.

