A challenge with poor performance

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Alison and Adam are opening a brand new high- tech company in downtown Toronto. They are having a challenge with poor performance among their employees in their company. You have been hired by Alison and Adam as a Consultant given your knowledge of Organizational Behaviour. Based on our in-class lecture and the text on the MARS model, describe the specific steps Alison and Adam should take to diagnose their performance issue. What are the top 4 things Alison and Adam can do, based on high-performance work practices?