Kotter’s change management model

An urgent care clinic with eighteen employees has the clinic hours: Monday-Friday from 8:00 A.M. to 5:00 P.M. They are looking to add additional clinic hours to serve their customers. They would like to keep the original hours but also include weekends: Saturday and Sunday from 12:00 P.M. to 5:00 P.M.

Using Kotter’s change management model, draft few pages plan for changing the clinic hours of this urgent care facility to include weekends.