Critical thinking processes
This project can be completed in an actual workplace or it might be completed as a result of role plays and simulations designed by the assessor.
Identify and describe in detail two different workplace limitations or problems then explain how you used critical thinking processes to overcome or resolve each.
To provide evidence of this you must document the critical thinking procedures you followed to:
identify the limitations or problems
access information from a range of different sources and ask appropriate questions to help you:
determine the root causes
identify the necessary outcomes of the problem solving process
develop options for solving the problems
make appropriate decisions
develop a proposal for the problem resolution ready for presentation to stakeholders
Submit for each workplace limitation or problem:
a description of the limitation or problem and its impact on your work area
a list of the information sources you accessed for information about the problem and for assistance with its resolution and any questions you asked to help you identify both the problem and the solution
a description of the problem solving steps you followed
a copy of the proposals you developed for submission
an analysis or evaluation of your performance with regard to overcoming the limitations or resolving the problems
the outline of a plan that will contribute to the ongoing development of your critical thinking skills and your own professional development
Alternatively:
If you have actively participated in overcoming two different limitations or resolving two different problems in the workplace and have successfully used critical thinking procedures, you could submit a portfolio of evidence to support this.
Your portfolio of evidence must:
be verifiably your own work
cover all aspects of the evidence requirements for this particular unit
show that you used critical thinking and that you followed appropriate processes to identify, assess and resolve two different problems
You might submit a work diary or a logbook outlining steps you followed. You must also provide a copy of the proposals you submitted, evidence of using feedback and self reflection to evaluate your own performance and a plan that will contribute to the ongoing development of your critical thinking skills and your own professional development.

