You work for an acute-care hospital in their health information exchange.

You work for an acute-care hospital in their health information exchange. One of the missions of the HIE is to facilitate care coordination within the community the hospital serves. New payment structures are driving this for patient care and improved quality inpatient care. To achieve the goals of the HIE (improved care coordination and improved patient care quality), new communication channels must be achieved throughout the service area with a wide range of clinical and service providers.

What tools would be most appropriate to implement to achieve the HIE’s goals?