Implement an innovative process

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Turn to the case study ‘implement an innovative process’ (Appendix 1) and submit documents to your assessor as per the specifications below. Ensure you keep a copy of all work submitted for your records.

Review ‘Part 1 – Implementation’. Examine all aspects of the new process to be implemented.

  1. Develop action plans for 1) transition, and 2) communication. In each action plan, include:
    1. activities, objectives, measures (KPIs), timeframes
    2. activities to promote the process and sustainability
    3. activities to reduce any negative impact on people.
  2. Develop at least two contingency plans related to possible implementation issues you foresee in relation to activities in your action plans.
  3. Review ‘Part 2 – Follow up’. Examine implementation issues and failures.
  4. Amend your action plans and contingency plans to address implementation failures.
  5. Develop a schedule for evaluation and continuous improvement. Include regularly scheduled:
    1. evaluation activities, regularly repeated over a suitable timeframe
    2. evaluation activities to capture learnings from all work activities
    3. activities to embed learning into work processes.