You’ve been hired to help with the implementation of skills learned in a recent training program that covered customer service

You’ve been hired to help with the implementation of skills learned in a recent training program that covered customer service (e.g. menu explanation), order preparation (e.g. making coffee) and leadership (e.g. supporting coworkers) training program for the coffee chain Starbucks. Show your understanding of the following terms by suggesting what implementation programming you will launch in physical locations that will support near, far, and vertical transfer