Laboratory management software system
You are the leader of a project to transition to a new laboratory management software system and to complete integration with the current electronic health record. Meetings and planning involved administration, nursing, and information technology.
The administration pressured the team to finish the project quickly. Consequently, there was a minimal collaboration between departments to meet deadlines, conduct testing, and deliver training.
After the system was implemented, the lab manager contacted the chief nursing informatics officer to say the orders are not matching between the systems.
The staff is avoiding using the new system, reverting to paper. Some of the hardware is not compatible with the new system.
- Identify two strategies based on project management methodologies that you will apply to communicate the value of project management methodology in this plan.
- Identify three key performance indicators (KPIs) that can be defined for the beginning of this project and explain your rationale.
- Explain how communicating KPIs as SMART goals in SMART format may affect the perception of the change.
In the remainder of the presentation (after the introduction), complete the following for your change management plan:
- Identify the issues in the scenario.
- Identify the stakeholders of the change management plan.
- Assess the current state and future state in the scenario.
- Define success through the defined KPIs.
- Propose a change management method to address each issue in the scenario.
- Describe the anticipated outcome for each method you propose to use and explain why you predict each outcome.
- Describe a communication plan to articulate the change and the change management plan successfully.
