Making any notations in the patient’s chart.

Refer to the case study at the beginning of chapter 17 in your Pearson’s Comprehensive Medical Assisting PowerPoint and use the information you have learned to answer the following questions.

How should Samra handle the situation with Ms.  McConnley?. When Ms. McConnley is ready to check out, she informs Samra that she does not have any cash to pay her $25 copayment. How should Samra respond?

When Ms. McConnley is ready to check out, she informs Samra that she does not have any cash to pay her $25 copayment. How should Samra respond?

Is it necessary for Samra to make any notations in the patient’s chart?