Process for and the value of each method of conflict resolution

Describe the benefits to an organization of being unionized or union-free. Describe actions that employers can take to avoid unionization and to achieve strong and lasting positive employee relations. Describe the actions an employee may take when employee relations fail to result in a positive outcome. Summarize the various methods of conflict resolution in both the union and non-union environments. Describe the process for and the value of each method of conflict resolution. Include at least three authoritative sources.