Negotiating service delivery goals

Describe the obstacles you think you may come across in negotiating service delivery goals with the older person. 5. What strategies might you use to overcome the obstacles and negotiate a service delivery plan that is acceptable to both your workplace and to the older person?

6. What resources do you think you would need to access, or assist the older person to access, for the service delivery plan to be successful?

7 . Investigate a range of services and explain how you would access, or assist an older person