Strengths and weaknesses in dealing with his new leadership position

1. What do you think of Jim Forrest’s approach to the position of program administration? What are his strengths and weaknesses in dealing with his new leadership position?

2. If you were Forrest, what would you do about the problem Hugh Schmidt’s attitude poses? Is it necessary for the staff to work as a closely-knit team, or is there room for a great deal of variation?

3. What would you do about the problem Carol Cooke poses? Do employees—even trained professionals—need clearer behavioral guidelines than Forrest provided?

4. Do you think Forrest has the potential to be more effective than the business-oriented professional managers he had encountered before?

Using the ETextbook-Management of Human Service Programs