Interventions to overcome the resistance of changes of the employees

A retail store was facing resistance to change from their employees especially senior employees. The reasons of resistance are as below:

1. Most of the employees in the management are pioneers who have been working there for a long period even some are since the company were opened . Almost a sample of them are used to old ways of work habits. Having said that, Metrojaya is a larger scale organization hence it takes a lot of effort and time sacrifice from all employee’s level to move into technological change in terms of new software in place or new working norms. For example, due to pandemic everyone has to quickly make an action plan to work out in new norm to help the business to stay afloat.

2. employees resist to change because it will rise the conflict of own job role, goals and interests between pioneers and entry levels employees if there is new change program is conducted for the organization. For instance, if there is new change is about to happen there will be a need in productivity increase, new product innovation and cost minimization. Thus, the organization will compress their employees from achieving their goals in order to achieve the firm’s survival rate stability. Apart from that, change will insist people to have possibilities of more workloads as well as change in job descriptions. Due to that change, the pioneers will have difficulty in adapting into the new job role or added on tasks.

3. The senior employees in the company felt that their job position and job security is threatened.

4. Afraid of losing job control and autonomy.

From the case study above, what interventions can be done to overcome the resistance of changes of the employees besides training and development, work hour flexibility and constructive feedback system.