Possibly prevented the probable lawsuit
1. What could Charlie have said and done when he saw the woman holding her ankle that would have been much more helpful and possibly prevented the probable lawsuit? 2. If the employee door was not to be used by guests, what should Charlie have done to make sure that guests did not use it? 3. What wasn’t safe about the employees’ door? 4. What could Charlie have said and done when the man returned with the hospital bill to possibly prevent a lawsuit? 5. What can Charlie do to be more proactive about situations like this?
