Problems using the new computers in his hospitals
Once a month, Sue, a district manager for a foodservice contract company, holds a meeting at a single location that is accessible to all the foodservice directors at her six hospital accounts. The meeting is supposed to start at 2:00 P.M. but Sue waits until the last manager arrives at 2:25. The meeting starts as Sue thanks everyone for coming and asks how everyone is doing. Three managers start in at the same time with problems they want Sue’s advice on, until one manages to outshout the others and gets Sue’s attention. He complains about problems using the new computers in his hospitals. Once he’s done, each man

