Resources related to quality tools and techniques

Now that you have reviewed resources related to quality tools and techniques, as I say, they are the recipe to success; think of an area in health care or an industry in which you are familiar and indicate which tool you can use to assist in analyzing the information. Describe how this tool can be used to help and it’s purpose. Have you ever used PI/QI tools to assess/measure a process? If so, describe how and tell me about the situation.