Refusal letter to requests by Jamba Juice

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Write a refusal letter to requests by Jamba Juice that retains good customer relations with Jamba Juice but refuses this request. What reasons can you give, and what alternatives are available? Address your message to Joe Wong, Vice President, Product Development, Jamba Inc., 450 Golden Gate Avenue, San Francisco, CA 94102. No Favors for Jamba Juice