Risk Management strategies

The risk management process greatly reduces the likelihood of malpractice.  Reviewing incident reports and making changes to behaviors and practices is an example of Risk Management strategies.  Think back to the scenario in which you recently filled out an incident report concerning  an error in performing a PPD. Answer the following question. What were some issues that may have led to the error when the MA incorrectly administered the PPD? What changes could be made to reduce this risk going forward. Why do you think tracking missed appointments would reduce risk?”