A key component of performance evaluation
A key component of performance evaluation is documentation. A technology-driven method of performance documentation is electronic monitoring of performance. Read Employee monitoring: Privacy in the workplace? and Monitoring Your Employees: Proceed With Caution articles. Describe three main advantages and three main disadvantages of electronic monitoring of performance as compared to other methods. Evaluate the use of electronic monitoring for three job roles: assembly-line worker, telephone customer service representative, and sales manager. Is the use of electronic monitoring more appropriate for some jobs than others? Explain. What data would be useful for each of the positions? Evaluate any ethical issues to consider when monitoring performance electronically.

