Entries by Daphne Hanson

The Zappos articles

From the Zappos articles, evaluate the different way(s) that Zappos creates a superior customer service experience. Describe how operations and management activities impact the management of goods and services that Zappos provides. Compare the customer service experience at Zappos with the service provided at a store you shop from often, and highlight the differences in […]

Geostationary Satellite Communications

Read Sir Arthur C. Clarke’s original proposal on Geostationary Satellite Communications by visiting the following website: The 1945 Proposal by Arthur C. Clarke for Geostationary Satellite Communications (lakdiva.org) (Links to an external site.) Discuss how Newton’s Law of Universal Gravitation can be used to explain the movement of a satellite and how it maintains its orbit. […]

Fluid Pressure

Fluid Pressure – A Virtual PhET Lab. After completing this lab activity, the students should be able to: Conduct experiments to understand fluid mechanics Calculate fluid pressure Write a lab report Lab Report The lab report must include the following: Title Introduction Experimental Details or Theoretical Analysis Results Discussion Conclusions and Summary References Please visit […]

Project communication management

What project managers can do to support project communication management? What courses in your educational program address the development of communications skills? What skills do employers look for in project managers? Do you believe there should be more emphasis on communications skills in your degree program? Q2. Research a current event taking place in IT […]

The Goods vs. Services Continuum 

Please view, read, and comprehend the Goods vs. Services Continuum [PDF] and then use it to respond to the following: Choose two companies with which you are familiar. Describe the good or service offered by each of the two companies you chose. Using the numbers 1 through 7 on the infographic, determine where each of these two […]

Processing Digital crime scenes

This is a fun activity where you will demonstrate what you have learned about processing digital crime scenes. Assume the role of a digital forensic examiner in possession of a Search Warrant that authorizes you to search and seize digital devices that may contain evidence of counterfeiting. List the steps you would take to execute […]

The Approved Company List

Click here to select a company from the Approved Company List.  You will research and write about this company throughout the course. Using the company you selected, reference Exhibit 1B in your textbook and identify a prominent or influential stakeholder associated with it from column one.  While a stakeholder can be an individual, for this discussion, do not choose the CEO, […]