Challenges and opportunities an international cruising

Before the COVID-19 pandemic, international cruising enjoyed a fast-growing market. The pandemic resulted in worldwide operating bans. As Governments negate the bans, international cruise operators have an industry-wide ‘start-up’ recruitment, selection, and retention endeavor. With these opportunities and challenges in mind:

a) Identify and discuss the macro and micro work design challenges and opportunities an international cruising environment presents. Support your answer with examples.

b) Onboard employees are usually hired on a contractual basis – generally between four to six months. Discuss the PM implications of this employment arrangement. Support your answer with examples.