Terms of Individualism-Collectivism
QUESTION 39 LaDonna was assigned to a team that was struggling to figure out how to be more creative, identify new perspectives, stimulate understanding of customer complaints. LaDonna could see that the team was all young, female, and from the United States. She identifies the team is having problems due to which of the following issues? The group never properly assimilated Groupthink They were all bad employees The group did not understand the corporate vision 2 points QUESTION 40 Anthony was sent to Japan to meet with clients and begin the process of establishing relationships for business dealings. He had been trained to accept the business card with both hands, lay it on the table in front of him and take a full moment to read it. He felt this made little sense and decided to just take the card and shake hands. Which of the following most likely accounted for Anthony’s inability to ever establish a working relationship with his Japanese client? Lack of training Clients lacked resources Lack of open-mindedness Language barriers 2 points QUESTION 41 Which of the following is a natural way for diversity to occur? Laws Obstacles Communication Time 2 points QUESTION 42 You have been asked to figure out how to introduce diversity management into your current mid-level managers. Which of the following would be your best option? Introduce different cultural norms Improve understanding of corporate vision set of procedures set up a reward program 2 points QUESTION 43 The dominance of one social group over another is called what? Hegemony Diversity Groupthink Guanxi 2 points QUESTION 44 In terms of Individualism-Collectivism, do you display more “I” or “we” characteristics? How about your employer (or previous employer)? Do they have an “I” or a “we” culture? Explain your selections and the implications.

