Developing effective organizational and interpersonal communication skills

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  • Developing effective organizational and interpersonal communication skills.
  • Managing time and tasks effectively.
  • Managing different personalities and conflict.
  • Hiring, performance evaluation, disciplinary action, and termination.
  • .
  • Managing time and tasks effectively.
  • Managing different personalities and conflict.
  • Hiring, performance evaluation, disciplinary action, and termination.
  • Maintaining ethics, confidentiality, and liability.
  • Practicing professional development, self-care, personal reflection, and self-correction.
  • Developing and managing an effective culturally competent practice including organizational culture and environment.
  • Being a collaborative leader in training supervisees in the effective use of technology

 

 

Use the eight categories identified above as subheadings:

  • To aid in your development of this assignment, use  SMART goals from this unit’s study activity, as well as your text, course readings, new articles you have reviewed, and other internet resources including (but not limited to) NASW Best Practice Standards for Social Work Supervision, the NASW, ASWB, CSWE & CSWA Standards for Technology in Social Work, and the NASW Code of Ethics. These resources will be helpful as you complete your assignment.

Apply critical thinking in the development of goals, objectives, and metrics for each content area, including leadership and technological change in advanced generalist practice.

  • Under each subheading, you create:
    • Two SMART goals for each content area in the Unit 8 assignment, and also listed in this activity.
    • Identify at least two SMART objectives to aid your achievement of each goal.
    • Identify the metrics you select as a way of evaluating the effectiveness and achievement of each goal. Be sure you choose evaluation methods that help you determine degree of change (improvement or decline) and easily identifies if the goal is met.

Here is one example to help you get started:

Developing effective organization and interpersonal communication skills.

  • Goal 1: I will be recognized by my colleagues as having excellent professional interpersonal communication when expressing my thoughts, desires, and concerns. (Evaluation method:  Likert scale of 1-5 with one representing “communicates inappropriately,” three representing “communicates adequately,” and five representing “communicates with excellence.” Goal is achieved when all evaluations earn a score of 4 or higher.)
    • Objective 1: I will ask two colleagues and my supervisor to share their observations of my ability to express my thoughts, desires, and concerns. (Evaluation method: Likert scale of 1-5 scale that matches Goal 1.  Each will also be asked to give suggestions for areas for development.)
    • Objective 2: I will use the suggestions for areas of development from Objective 1 to update my action plan so I can develop excellent professional communication when expressing my thoughts, desires, and concerns. (Evaluation method: Assess each new item in the action plan in 3 months using the Likert scale that matches Goal 1).

Use the principles related to developing SMART (specific, measurable, attainable, realistic, time-limited) goals and objectives. When designing your goals and objectives, it is important to take into account the leadership and supervision best practices and technology practices you included in your Unit 8 assignment.