Assess the needs of people presenting with different issues at different stages
Assess the needs of people presenting with different issues at different stages of the change process and use the following at least once:
- active listening
- non-judgemental language
- supportive approach
facilitation and negotiation that assists the person’s decision-making
Assess each persons’ needs by:
- planning and documenting intervention strategies
- determining and documenting the necessary resource
- determining the issues of concern and the persons’ stage in the decision to change
Client 1:
Male
18 years old
Diagnosed with Post Traumatic Stress Disorder due to childhood abuse
Aboriginal cultural background
Client 2:
Female
31 years old
Diagnosed with anxiety due to a domestic violence
Anglo-Saxon cultural background
Single mother of a 6-month-old baby

