Assess the needs of people presenting with different issues at different stages

Assess the needs of people presenting with different issues at different stages of the change process and use the following at least once:

  • active listening
  • non-judgemental language
  • supportive approach

facilitation and negotiation that assists the person’s decision-making

Assess each persons’ needs by:

  • planning and documenting intervention strategies
  • determining and documenting the necessary  resource
  • determining the issues of concern and the persons’ stage in the decision to change

 

Client 1:

Male

18 years old

Diagnosed with Post Traumatic Stress Disorder due to childhood abuse

Aboriginal cultural background

 

Client 2:

Female

31 years old

Diagnosed with anxiety due to a domestic violence

Anglo-Saxon cultural background

Single mother of a 6-month-old baby