The Zappos articles

From the Zappos articles, evaluate the different way(s) that Zappos creates a superior customer service experience. Describe how operations and management activities impact the management of goods and services that Zappos provides.

  • Compare the customer service experience at Zappos with the service provided at a store you shop from often, and highlight the differences in how the customer service is best delivered.

Geostationary Satellite Communications

Read Sir Arthur C. Clarke’s original proposal on Geostationary Satellite Communications by visiting the following website:

The 1945 Proposal by Arthur C. Clarke for Geostationary Satellite Communications (lakdiva.org) (Links to an external site.)

Discuss how Newton’s Law of Universal Gravitation can be used to explain the movement of a satellite and how it maintains its orbit. You must provide the necessary equations and examples with calculations.

On a separate post, discuss the following:

Share your opinions on the course and professor’s help, including the topics you enjoyed the most and the least and explain why. Describe how you might use the knowledge learned from this course in your daily life.

Fluid Pressure

Fluid Pressure – A Virtual PhET Lab. After completing this lab activity, the students should be able to: Conduct experiments to understand fluid mechanics

  • Calculate fluid pressure
  • Write a lab report

Lab Report

The lab report must include the following:

  • Title
  • Introduction
  • Experimental Details or Theoretical Analysis
  • Results
  • Discussion
  • Conclusions and Summary
  • References

Please visit the following website to learn more about lab reports:

ACS Format for Laboratory Reports (Links to an external site.)

An example of a lab report is given on the following website:

Professor K – sample lab report (Links to an external site.)

Lab Activity

Please follow the steps given below to conduct the experiment:

  • This lab requires you to use Fluid Pressure and Flow simulation (Links to an external site.) and complete the worksheet (given in the next submodule). Please note that the values in this worksheet have been changed from previous versions. Therefore, please avoid trying to copy from older versions. Please refer to the rules about plagiarism.
  • Please follow the instructions given in the worksheet. After completing, submit the worksheet to the dropbox. You do not have to complete a lab report.

Critical thinking and clinical social work

Critically discuss your thoughts, questions, concerns, comments and feelings on critical thinking and clinical social work, aging and palliative care

Project communication management

What project managers can do to support project communication management? What courses in your educational program address the development of communications skills? What skills do employers look for in project managers?

Do you believe there should be more emphasis on communications skills in your degree program?

Q2. Research a current event taking place in IT Industry at Google or Facebook. Post a link with a two-to-three-sentence summary. What natural connections can you make between your current event and your career goals? Share your personal thoughts on the article

Theories on inequality and crime

In this Unit we touched on 6 distinct theories on inequality and crime. Identify the theory that you believe to be a major cause of inequality and crime in America and why? Support your position with evidence

The Goods vs. Services Continuum 

Please view, read, and comprehend the Goods vs. Services Continuum [PDF] and then use it to respond to the following:

  • Choose two companies with which you are familiar.
  • Describe the good or service offered by each of the two companies you chose.
  • Using the numbers 1 through 7 on the infographic, determine where each of these two companies falls on the Goods vs. Services continuum, and justify why you think each company fits in the areas you selected.

The Employment of people of Color in police

Substantial progress has been made with regard to the employment of people of color in police. Does that make a difference in actual policing operations on the street? Explain and provide support for your position.

Processing Digital crime scenes

This is a fun activity where you will demonstrate what you have learned about processing digital crime scenes. Assume the role of a digital forensic examiner in possession of a Search Warrant that authorizes you to search and seize digital devices that may contain evidence of counterfeiting.

List the steps you would take to execute this search warrant. Use the room you do your schoolwork in as an example.

Take photographs of the room as if you are executing this search warrant. Write a brief report on the steps you took and share your photos with the class.

The Approved Company List

Click here to select a company from the Approved Company List.  You will research and write about this company throughout the course.

  • Using the company you selected, reference Exhibit 1B in your textbook and identify a prominent or influential stakeholder associated with it from column one.  While a stakeholder can be an individual, for this discussion, do not choose the CEO, executive leader, or board member. Then, describe one way this stakeholder group has impacted the company in the past 12 months, and if you believe the action or actions were good for the company.  Explain why or why not.
  • Support your response by integrating source evidence using SWS-style citations.  Note:  The textbook can be used as a source reference.
  • Be sure to respond to at least one of your classmates’ posts.